Answer
Oct 30, 2023 - 10:14 AM
Yes, that is the correct. Shipping back to the manufacturer, Allerair in this case. They are located in Canada. Packaging and shipping are the clients responsibility. The 25% restocking fee is common now because the filters have to be disposed of if the unit is even opened.
Thank you,
Barb Lulay
USAirPurifiers.com