Answer
Dec 18, 2023 - 11:30 AM
Hello, we haven't had any reports that the new filters are odiferous. You can speak with the tech team at Field Controls to check your if there have been any other reports or troubleshooting ideas.
Field Controls Tech Team 800-742-VENT (8368).
Office hours are 8am – 5pm EST.
Did you happen to order from us? Possibly if the order is new, we can arrange an exchange to see if the problem persist too.
Thank you,
Barb Lulay
at USAirPurifiers.com
Field Controls Tech Team 800-742-VENT (8368).
Office hours are 8am – 5pm EST.
Did you happen to order from us? Possibly if the order is new, we can arrange an exchange to see if the problem persist too.
Thank you,
Barb Lulay
at USAirPurifiers.com